At NIVI (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our website, make a purchase, or interact with our services.
1. Information We Collect
A. Information You Provide
We collect personal details that you voluntarily share with us, including:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment information (processed securely via trusted third-party payment gateways)
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Any additional information you choose to provide (e.g., during support requests)
B. Information We Receive from Third Parties
If you interact with us on platforms such as Instagram, Facebook, or other partner services, we may receive:
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Public profile information
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Contact details
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Your preferences based on platform settings
C. Automatically Collected Data
When you use our website, we may collect technical data such as:
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IP address
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Browser type, device type, operating system
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Pages viewed, clicks, time spent on site
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your data to:
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Process and fulfil your orders
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Send order updates, promotional offers, and newsletters (with your consent)
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Provide customer support
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Improve our products, website experience, and services
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Personalise your browsing and shopping experience
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Ensure legal compliance and prevent fraud
3. Sharing of Information
We do not sell or trade your personal data.
We only share your information with:
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Trusted third-party service providers (payment gateways, couriers, analytics partners, marketing platforms) strictly for business operations
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Legal authorities, if required under applicable laws or for compliance
All partners are bound by confidentiality and data-protection obligations.
4. Cookies
We use cookies to:
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Improve website performance
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Save your preferences
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Understand site usage
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Display relevant ads and offers
You can disable cookies in your browser settings, but some site features may not function properly.
5. Your Rights & Choices
You may:
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Opt out of marketing emails anytime using the “unsubscribe” link
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Request access, correction, or deletion of your personal data
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Disable certain tracking technologies through browser settings
For any data requests, contact: contact@houseofnivi.in
6. Data Security
We use reasonable technical and physical safeguards to protect your data, including:
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Encryption
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Secure servers
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Password-protected accounts
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Restricted access
However, no method of online transmission is 100% secure.
Please keep your account password confidential.
7. Data Retention
We retain your personal information only as long as needed for:
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Fulfilling your purchases
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Complying with legal obligations
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Resolving disputes and enforcing policies
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices, and we recommend reviewing their policies before sharing any personal information.
9. User-Generated Content
Any content you post publicly on our website or social media (reviews, comments, photos) may be visible to others. Please share content responsibly.
10. Business Transfers
If NIVI undergoes a merger, acquisition, or asset transfer, your information may be transferred as part of the business assets.
11. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and significant updates may also be communicated by email.